CANCELLATIONS AND SESSION POLICY
This page explains the cancellation and session policy for personal training with Coach Nige. The aim is to keep expectations clear, fair, and consistent for all clients, while ensuring sessions are managed professionally.
Please read the information below carefully before booking or attending training sessions.
24 Hour Cancellation Policy
All personal training sessions require a minimum of 24 hours’ notice if you need to cancel or reschedule.
Providing sufficient notice allows sessions to be managed fairly and helps maintain availability for all clients.
If a session is cancelled with less than 24 hours’ notice, the session will be charged in full.
Late Cancellations
A late cancellation is any cancellation made within 24 hours of the scheduled session time.
Late cancellations are charged because:
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The session slot cannot usually be filled at short notice
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Time has been allocated specifically for your session
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Session planning and preparation have already taken place
Rescheduling Sessions
If at least 24 hours’ notice is provided, sessions can be rescheduled where availability allows.
Rescheduling is subject to:
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Current availability
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Session location
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Existing client bookings
I will always aim to accommodate changes where possible, provided sufficient notice is given.
Illness and Unexpected Circumstances
I understand that illness or unexpected situations can arise. If this happens, please make contact as soon as possible.
While the 24-hour policy still applies, genuine emergencies will always be handled reasonably and on a case-by-case basis.
Why This Policy Is in Place
This policy exists to ensure:
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Fairness to all clients
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Consistent scheduling
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Professional time management
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A reliable service for everyone training with me
By booking and attending sessions, you agree to this cancellation and session policy.
Questions About Cancellations or Bookings
If you have any questions about cancellations, rescheduling, or session bookings, please get in touch before your session.
You can contact me here:
Phone: 07516696960
Email: fitnesswithnige@gmail.com
WhatsApp: 07516696960